Welcome to White Crow Communications

With over 85,000 pages the re-development of the Insurance Corporation of BC (ICBC) Intranet is an example of the type of large content re-organization projects that White Crow Communications specializes in. Working on-site with the core ICBC web team and over 100 key stakeholders we assessed all existing content, conducted extensive usability testing with internal stakeholders and staff. The outcomes from the testing went through a variety of strategic planning sessions, and we provided support in drafting an RFP and assisted in securing an appropriate vendor to build the site in SharePoint (Habanero Consulting).

We then provided on-going consultation to the internal web team for the life cycle of the project. Assisting with developing a governance approach, brand guidelines and a content strategy, we were a part of the overall strategic planning and development in order to ensure the success of this project.

Project Details